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On Saturday, 5th October 2024, IndiGo Airlines experienced a major system outage around 12:30 PM, disrupting flight operations and ground services at airports across the country. The airline indicated that this may lead to slower check-in processes and assured passengers that it is working to restore normal operations as quickly as possible.
The technical issue has left many travelers unable to board flights or book tickets, resulting in significant delays and frustration for those stranded at airports. Many affected passengers have taken to the social media platform X to voice their concerns and urge the Directorate General of Civil Aviation (DGCA) to step in. "We are committed to minimizing wait times at the check-in counters and ensuring a smoother experience for everyone. We sincerely appreciate your patience and understanding during this time. Thank you for standing by us."
